Know your numbers. Fix the right lever.
See revenue, orders, AOV, service mix, pickups/deliveries, payments, and workflow throughput in one place, no spreadsheets.
Analytics Overview Preview
Revenue | Orders | AOV | Trends
What you get
Overview dashboard
- Orders, new customers, sales, AOV, tax collected in the date range.
- Payment receipts by method with refunds/net total.
- Pickup & Delivery counts split by pickups vs deliveries.
- Workflow summary (completed orders, washes, dryings).
- Revenue trend chart + Top services list for the period.
Why it matters: You see volume × price × mix in seconds.
Service mix & profitability
- Distribution charts by amount and sales.
- Service performance table: quantity, revenue, unit price, express usage.
- Print/export in one click.
Use it to: Kill dead SKUs. Raise price on high-demand items. Push add-ons that actually move.
Customers & LTV
- Customer value analysis: top customers with order count and spend.
- Retention and frequency KPIs.
- Segments: premium, regular, budget.
Use it to: Build a win-back list. Offer memberships to high-frequency customers. Stop discounting people who already buy.
Pickup & Delivery analytics
- Orders, sales, AOV for delivery range.
- Route revenue and counts to judge density.
- Tie into Monitor board for operational fixes.
Payments & AR
- Today vs total revenue, method breakdown, and Pending Payments panel.
- One list of unpaid invoices with customer name, order #, amount.
Use it to: Collect cash faster. Close drawers cleanly. Stop guessing who owes you.
Comparison & Forecasting
- Side-by-side revenue, orders, and AOV vs last period.
- Projected monthly revenue based on current trend.
- Growth potential and tactical plays (not “AI magic”).
Scheduled reports (email)
- Daily Revenue, Weekly Performance, Monthly Summary, Staff Hours.
- Deliver to yourself, manager, or accountant.
Outcome: Everyone shows up knowing the target.
Staff & Multi-store
- Track hours, shift history, and tie labor % to sales.
- See if you’re over- or under-staffed by daypart.
- Store dashboards with chain rollup.
- Central pricing + local overrides keep reports comparable.
Owner math
If expressing services run 25% higher margin and they’re 12% of sales, moving them to 20% adds +2–3 pts to gross margin without more volume. The report tells you exactly which knob to turn.
This vs that
This
POS-native analytics
→ one dataset, real time.
That
CSV exports
→ stale, error-prone, ignored.
Common Questions
Can I compare this month vs last?
Yes, pick any custom range and compare.
Do reports email automatically?
Yes, you can schedule email to send out daily, weekly, or monthly.
Can I see route performance?
Yes, pickup vs delivery orders and revenue.
How do unpaid invoices show?
In Payments → Pending, sorted by amount.
Multi-store?
Yes, store views and chain rollups with filters.
Can I export?
Yes, CSV and print across major reports.